Revenue Operations

Why Mintlify?

We're on a mission to empower builders.

• Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 18,000+ companies, including Anthropic, Cursor, PayPal, Coinbase, X, and over 20% of the last YC batch.
• Small team, huge impact: We’re only 35 people today, backed by $22 million in funding, each new hire shapes the company’s trajectory.
• Culture of slope over y-intercept: We value learning velocity, grit, and unapologetically unique personalities.

We grew in value faster than headcount and we’re looking to align the two quickly.

The Role

We're hiring our first Revenue Operations Manager to own the GTM tech stack and operational infrastructure as we scale. You'll be the execution partner to our Head of GTM, owning the sales tech stack, and the systems that keep our sales team running. This is a high-impact, high-velocity role where you'll touch everything from deal desk to rep onboarding to pipeline reporting.

This role is ideal for someone who thrives in fast-moving environments, ships 80/20 solutions quickly, and wants to build the operational foundation for a rapidly scaling company.

What You'll Do

Own the GTM Tech Stack

• Administer Salesforce, Outreach, Attention, and supporting tools
• Build and maintain workflows, reports, dashboards, and integrations
• Maintain data quality across opportunities, pipeline, and customer records
• Internalize all Salesforce work currently handled by external consultants

Run Deal Desk

• Process deal desk requests in
• Maintain pricing and discounting documentation
• Route legal and procurement reviews
• Keep deals moving without becoming a bottleneck

Support Sales Rep Onboarding

• Provision tooling access for new team members
• Coordinate ICP target list assignment for reps in all segments
• Ensure new reps have everything they need to ramp quickly and be successful

Enable the Team

• Build and maintain pipeline, quota, and ramp reporting
• Respond to tactical requests (workflow fixes, report updates, access issues)
• Proactively identify process improvements and implement them
• Create documentation and playbooks that reduce ad-hoc requests

What We're Looking For

Experience

• 3-8 years in Revenue Operations, Sales Operations, or Salesforce Administration at a high-growth B2B SaaS company
• Hands-on Salesforce Sales Cloud experience (custom objects, workflows, validation rules, reports/dashboards, user management)
• Experience administering sales engagement tools and conversation intelligence platforms
• Has supported a sales team through rapid scaling and understands what breaks
• Familiarity with deal desk processes—pricing, discounting, contract routing, approvals

Skills

• Strong understanding of SaaS metrics (ARR, NRR, pipeline coverage, quota attainment)
• Proficient in Excel/Google Sheets; SQL helpful but not required
• Can build reports and dashboards from business requirements
• Comfortable with fast-paced environments and shifting priorities

Attributes

• Execution-focused: you take requirements and deliver working solutions
• Detail-oriented: you catch data errors, test before deploying, and document what you build
• High-velocity: you context-switch between deal desk, onboarding, dashboards, and data cleanup without dropping balls
• Collaborative: you work well with Sales stakeholders and escalate strategic questions appropriately

Nice-to-Have

• Salesforce Admin certification
• Experience with Stripe, HubSpot, or billing system integrations
• Background in developer tools or technical SaaS products
• Prior experience at a YC company or similar high-growth startup

Why Mintlify

• High-impact role at a company growing 15-20% MoM
• Work directly with the Head of GTM on critical infrastructure
• Top of market compensation including equity
• 5 days a week in office at SF HQ

Company Benefits:

Competitive compensation and equity

20 days paid time off every year

401k or RRSP

$420/mo. wellness stipend

Health, dental, vision

Free Ubers to and from work

Free lunch and dinners

Annual team offsite