Solutions Engineer

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about:

The Solution Engineer is a key technical contributor who bridges Infobip and telecom partners. You are responsible for translating business and technical requirements into scalable, reliable telecom and connectivity solutions.

Working closely with telecom operators, and internal stakeholders, you support the full solution lifecycle—from pre-sales and technical discovery to design, integration, deployment, and delivery. You ensure solutions are delivered on time, within scope, and within budget, while maintaining a high level of customer and partner satisfaction.

You collaborate with regional Operations and Sales teams, Product Development, Core Connectivity, Purchasing. Depending on project complexity, you act as a project manager or support senior project leads, providing hands-on technical guidance and ownership throughout the process.

This role offers continuous learning and impact: you will build deep expertise in Infobip’s products, telecom ecosystem, and internal business processes while providing feedback that helps shape future product improvements.

What you’ll do:

• Act as a technical advisor during pre-sales, negotiations, and solution definition with customers and telecom partners.
• Collect and analyze technical requirements and translate them into solution designs and integration plans.
• Conduct technical demos, Proofs of Concept (POCs), and enablement sessions.
• Own or support project management activities during design, integration, testing, and deployment phases.
• Produce clear, accurate technical documentation.
• Support regional teams through delivery and closing phases.
• Ensure projects are delivered on time, within scope, and within budget.
• Provide structured feedback to Product Development based on real customer and telecom needs.
• Stay up to date with industry trends, competition, and emerging technologies.

What success looks like:

• You have a technical understanding of Infobip’s products and telecom solutions.
• You understand customer and telecom partner businesses and can clearly map needs to solutions.
• You build strong relationships with sales, operations, and technical teams.
• You proactively identify innovative use cases and improvement opportunities.
• You consistently deliver high-quality solutions with excellent customer satisfaction.

What makes you a strong fit:

• 4–6 years of experience in pre-sales, technical sales, system integration, or similar roles.
• Experience in Telecommunications environments.
• Strong project management experience.
• Fluent in English.
• Excellent communication and presentation skills.
• Proactive, creative, and comfortable challenging the status quo.
• Thrives in a fast-paced, dynamic environment.

Why you'll love it here:

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. 

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

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