Team Lead, Sales Development

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

About The Role

The Sales Development Team Lead is responsible for driving the performance, development, and operational excellence of the Japan SDR team. This role combines hands-on coaching, performance management, recruiting, and strategic contribution to ensure consistent delivery of qualified meetings and Sales Accepted Opportunities (SAOs) to the sales organization.

The Team Lead serves as the first point of escalation for SDRs and plays a critical role in maintaining high standards of prospecting quality, accountability, and execution.

Key Responsibilities

• Lead, coach, and develop a team of Sales Development Representatives to consistently deliver qualified meetings and Sales Qualified Opportunities
• Carry an individual quota while also owning the team’s roll-up quota, ensuring both personal contribution and overall team target attainment
• Drive daily execution of outbound prospecting activities (calls, emails, social outreach, follow-ups)
• Monitor KPIs and activity metrics; hold the team accountable to performance targets
• Conduct call reviews and provide structured, actionable feedback to improve effectiveness
• Provide day-to-day guidance, remove blockers, and act as first-level escalation point
• Participate in recruiting efforts: candidate sourcing, interviewing, and hiring recommendations
• Support onboarding and ongoing enablement of SDRs
• Analyze performance data, generate reports, and provide insights and recommendations to leadership
• Collaborate with Sales and Marketing to optimize targeting, messaging, and sequencing strategies
• Make performance improvement recommendations, including PIP support where necessary
• Ensure best practices in Outreach sequencing and prospecting tools are implemented and optimized
• Maintain a strong sense of urgency, organization, and operational rigor

Qualifications

• 3–5 years of IT sales experience (Software / SaaS / PaaS preferred)
• Minimum 1 year in a sales leadership or team lead capacity
• Fluency in English is required
• Proven ability to coach, mentor, and develop team members
• Strong understanding of SDR processes, outbound prospecting best practices, and pipeline generation
• Experience running and executing measurable outbound campaigns with clear KPIs
• Understanding of enterprise (strategic) and commercial account engagement models
• Understanding of the IT industry, with experience prospecting to IT decision-makers preferred
• Outstanding communication skills (phone and email) across both technical and non-technical audiences
• Ability to adapt quickly to changing priorities and operate effectively in a fast-paced, high-velocity environment
• Proficiency with Microsoft Office, Zoom (or similar web conferencing tools), and CRM systems (Salesforce preferred)
• Experience with sales engagement tools (e.g., Outreach or similar platforms)
• Strong desire to stay current on technology trends, industry changes, and modern prospecting best practices

The Longer Story:

OutSystems enables enterprise teams to build AI-powered applications and agents that reduce manual work, streamline internal operations, and accelerate impact. A proven low-code foundation combined with agentic AI and AI app generation capabilities empowers teams to move up to 10x faster with the assurance of security, scalability, and governance built in.As the future becomes agentic, our customers need us now more than ever. AI has opened the door to extraordinary possibilities—but inside the enterprise, things are moving fast and feeling chaotic. Some early adopters are making progress in production, but for many, AI tools are sprawling without governance, data isn’t ready, and talent isn’t there yet. Enterprises are still drowning in application backlogs and struggling with legacy systems. But with the right platform, AI doesn’t have to add to the chaos. It can become the breakthrough that brings clarity—and drives real, enterprise-wide impact. At OutSystems, we’ve built that platform, providing the tools necessary for enterprises to overcome these hurdles.We are looking for passionate, talented, and motivated people to join us in helping our customers build, deploy, and scale apps and agents—fast, helping them accelerate innovation while enabling secure, governed human-AI collaboration.OutSystems is a truly global company, with more than 850,000 developer community members, 1,700 employees, more than 500 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and of course has a thriving, worldwide community of remote employees.Amongst our customers are some of the world's most recognizable brands across diverse industries—brands like Toyota, Heineken, Bosch, KeyBank, and UCLA. These customers are the reason we have a 4.6 star rating on G2. Their success is ours, and their stories demonstrate tangible ROI and transformational impact. We are a 9x Gartner Magic Quadrant Leader for Low-Code Application Platforms and a multi-year leader in the Forrester Wave. We’re recognized not just as leaders but as visionaries with a strong ability to execute, now extending our leadership into the AI and agentic application development arena.

Working at OutSystems

Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in doing excellent work to pursue our vision of providing the AI-powered low-code development platform enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our culture is focused on our core values of trust, customer success, innovation, and alignment. Our team members operate with transparency, integrity, and accountability, define success through the lens of the outcomes we deliver for our customers, push the boundaries with excellence, and work together toward our shared vision to deliver on what matters most.

What do we have to offer you?

• A company that is always growing, changing, and innovating. We challenge each other to innovate in our products, in our team, and how we use our own technology. And we give our teams space to be proactive and creative.
• Real career opportunities. We care about growth and development. Yes, vertical career progression is a possibility, but it's not the only one. From lateral moves and joining different teams to mastering specialized skills, we support your growth no matter what your goals are.
• Work colleagues that are as smart, hard-working, and driven as you. We act as one global OutSystems team, taking ownership and working together toward a shared vision.
• Disrupting the status quo is in our DNA. In fact, it’s why our company exists.
• We ask “why” a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.

Are you ready for the next step in your career? Then we’d love to hear from you!

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.