Program Manager, Partner Accreditation

About GitHub

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 150+ million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate and experiment across 420+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Locations

In this role you can work from Remote, United States

Overview

The Partner Accreditation Program Manager is responsible for designing, executing, and managing GitHub’s Partner Accreditation Framework, enabling Regional Systems Integrators (RSIs) and GitHub-only partners to build and demonstrate technical and delivery excellence. This role plays a key part in scaling GitHub’s global Technical Partner Skilling programs, ensuring that partners are trained, certified, and equipped to deliver high-value GitHub solutions that drive customer success.

This individual will lead the operational management of partner learning programs, manage global training delivery, and maintain oversight of accreditation systems and reporting. The ideal candidate is a detail-oriented program manager with strong operational, communication, and stakeholder engagement skills, capable of connecting strategic skilling objectives with flawless execution across GitHub and Microsoft partner ecosystems.

Responsibilities

• Design and oversee the Partner Accreditation Framework for GitHub Regional Systems Integrators (RSIs) and GitHub-only partners, including certification pathways, training modules, onboarding, and competency requirements.
• Manage the scheduling, coordination, and execution of partner training sessions (virtual, in-person, and hybrid), ensuring operational excellence, scalability, and consistent learner experiences.
• Oversee instructors, facilitators, and training delivery partners to ensure high-quality instruction and content consistency across global partner audiences.
• Collaborate with cross-functional stakeholders—including Sales, Partner Enablement, Microsoft Worldwide Learning, Learning & Development, and Marketing—to align accreditation programs with business and partner needs.
• Manage partner learning systems and tools, including the Partner Learning Portal (ZiftOne), ensuring content accuracy, discoverability, and usability.
• Serve as the DRI/Lead PM for joint Microsoft-managed programs such as the Enterprise Skills Initiative (ESI) and Training Service Providers (TSPs).
• Monitor partner progress, maintain certification and renewal records, and track key performance metrics to ensure program quality, adoption, and impact.
• Ensure an exceptional partner learner experience by managing support processes, addressing partner inquiries, and implementing feedback-driven improvements.
• Partner with data and insights teams to develop dashboards and reports that track program performance and partner credential growth.
• Contribute to the evolution of GitHub’s global partner enablement infrastructure by standardizing accreditation practices across regions.

Qualifications

Required Qualifications:

• 5+ years experience in training facilitation, training design and development, adult learning theory, instructional design, enablement, or equivalent field
  • OR Bachelor's Degree in Education, Business, Psychology, or a related field AND 3+ years experience in training facilitation, training design and development, adult learning theory, instructional design, enablement, or equivalent field
  • OR Master's Degree in Instructional Design, Learning and Development, or elated field AND 1+ year(s) experience in training facilitation, training design and development, adult learning theory, instructional design, enablement, or equivalent field
  • OR equivalent experience
• Experience with learning management systems (LMS), partner portals, and enablement tools (e.g., ZiftOne, Microsoft Learn, or equivalent).
• Proven success managing large-scale partner or customer training programs, including certification and accreditation initiatives.
• Strong organizational and project management skills with the ability to manage multiple programs and stakeholders concurrently.

Preferred Qualifications:

• 7+ years experience in training facilitation, training design and development, adult learning theory, instructional design, enablement, or equivalent field
  • OR Bachelor's Degree in Education, Business, Psychology, or a related field AND 5+ years experience in training facilitation, training design and development, adult learning theory, instructional design, enablement, or equivalent field
  • OR Master's Degree in Instructional Design, Learning and Development, or related field AND 3+ years experience in training facilitation, training design and development, adult learning theory, instructional design, enablement, or equivalent field
  • OR equivalent experience.
• 1+ year(s) experience using learning technologies and learning management systems.
• Experience managing third-party training delivery vendors or service providers.
• Experience working with Microsoft Worldwide Learning or Global Partner Solutions (GPS).

Compensation Range

The base salary range for this job is USD $85,000.00 - USD $225,400.00 /Yr.

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are

GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.

EEO Statement

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!