Head of OPerator Parnerships LATAM

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

About the Role

The Head of Operator Partnerships – Regional is a senior leadership role responsible for driving business growth within the assigned region through strategic partnerships with telecom operators. This position oversees monetization of telecom products, connectivity optimization, and effective team leadership to achieve regional business objectives.

Key Responsibilities

Leadership & Team Management

• Lead and develop a high-performing team, including Operator Partnership Managers (OPM), Program Managers (PGM), Technical Account Managers (TAM), and Solution Engineers.
• Provide strategic guidance and mentorship to ensure alignment with organizational goals.

Business Growth & Strategy

• Own regional revenue targets and contribute to overall departmental goals.
• Define and execute sales strategies toward telecom operators to achieve quarterly business plans.
• Identify and pursue new strategic opportunities while maximizing revenue from existing partnerships.

Sales & Partnership Development

• Drive and coordinate the end-to-end sales process with telecom operators, from initial engagement to deployment.
• Lead negotiations and manage strategically important deals and projects.
• Ensure successful integration of new products with telecom partners to generate profit and market references.

Market Intelligence & Reporting

• Act as the regional subject matter expert for telecom products and connectivity solutions.
• Monitor market trends and provide insights to the Managing Director and Director of Operator Strategy & Partnerships.
• Report on project status and regional performance regularly; develop and implement functional strategies for the region.

Required Qualifications

• Bachelor’s degree in Business Administration, Telecommunications, Engineering, or a related field (Master’s degree preferred).
• Proven track record of managing large-scale partnerships and achieving revenue targets.
• Experience leading cross-functional teams and managing complex projects in a global or regional context.
• 10+ years of experience in telecom partnerships, business development, or sales leadership roles.
• Strong understanding of telecom products, connectivity solutions, and market dynamics.
• Exceptional leadership, communication, and negotiation skills
• Strategic thinker with the ability to translate vision into actionable plans.
• High level of business acumen and analytical skills.
• Ability to thrive in a fast-paced, dynamic environment.

Why Join Us?

• Opportunity to shape regional strategy and influence global growth.
• Work in a dynamic, innovative environment with leading telecom partners.
• Competitive compensation and benefits package.

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. 

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

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